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Most Frequently Asked Questions
Will you provide the source code?
The complete source code will be handed over to the client after project completion and can be used for future development.
How can we open a ticket?
Visit us on dxg.world
Register and select your department. In the support section you can see open ticket option.
Do you have ticket based support plan?
Yes, we provide ticket based support plan using Customer Relationship Management software.
What is a shared server?
Shared server is a type of web hosting where a single physical server hosts multiple sites. Many users utilize the resources on a single server, which keeps the cost low. Each user gets a section of a server where they can host their website files. Shared servers can host hundreds of users.
What will be the duration of managed IT contract?
Managed IT contract will vary from customer to customer
Will we get any support after the project completion?
We ensure you one year free support after the project completion.
I'm not a client. Can I open a ticket?
Contact us by email firstname.lastname@example.org
How can we use the CRM tool?
Register with your credentials. You will be updated with your project status.
I have an innovative idea. How can you help me?
If you have any creative idea in development , please contact us:
Does the same contract will be valid on UK?
The contract will be valid irrespective of the place.